New Starter – Frequently Asked Questions

Published by Jo on 13th February 2025

New Starter – Frequently Asked Questions

 

Welcome to Green Light PBS Ltd. – Empowering People, Changing Lives

Thank you for considering joining Green Light PBS Ltd. We’re excited to introduce you to who we are, what we do, and the difference you could make by becoming part of our growing team.


Who Are We?

Founded in 2010 in Redruth, Green Light PBS Ltd. has been dedicated to one mission: “Empowering people to lead a lifestyle they’re proud of.” Over the years, we’ve grown to support 50 adults with learning disabilities and autism from a range of quality family-style homes, flats, and apartments throughout Cornwall.

We’re not just a care provider; we’re a team driven by compassion, integrity, and a commitment to making a positive impact every day.


Who Do We Support?

While many providers in the Health and Social Care sector serve children, elderly people, and those with dementia or nursing needs, Green Light specialises in supporting adults with learning disabilities and autism.

Our homes, training, and support are all designed to meet the unique needs of this community—providing tailored care that promotes independence, growth, and confidence.


Current Roles at Green Light

We are always looking for passionate and caring individuals to join our team in the following roles:

  • Support Worker
  • Senior Support Worker
  • Waking Night Support Worker
  • Deputy Manager
  • Registered Manager

We offer full-time (up to 45 hours), part-time, and flexible relief roles to suit different lifestyles and commitments. Our relief roles are perfect for those who want to make a meaningful impact while balancing other priorities.

Apply Now – Join Our Team!


Where Are We Based?

Green Light is proud to call Cornwall home. Our properties are located in or near major towns, never far from the beautiful coastline. Our head office and training centre are based in Newquay, keeping us at the heart of Cornwall’s vibrant community.


Exciting Developments: New Homes

We’re thrilled to announce the opening of ‘Tanglewood,’ a spacious bungalow for three adults with learning disabilities and autism in Lanjeth, near St Austell. This thoughtfully designed home offers two shared living spaces and a private annex for one resident. [take a peek]

We’re always seeking new properties to expand our services and partner with long-term landlord investors. If you’re a landlord (or know one), connect with us here.


Is Being a Support Worker Right for You?

Our core values are empathy, integrity, and empowerment. If you love working with people, supporting others to achieve their goals, and being part of a collaborative team, you’ll thrive at Green Light.

The essential qualities we look for include:

  • Kindness and respect for others
  • Commitment to dignity and compassion in care
  • A desire to help others grow and succeed

What Are the Shifts Like?

We provide 24/7 support, so shifts are available during daytime, evenings, weekends, and overnight. Shift patterns are carefully scheduled in advance by our managers to meet the needs of the individuals we support.


Comprehensive Training and Induction

We invest in our team from day one! Our comprehensive induction program covers everything you need to start your journey, including training on:

  • Learning disabilities and autism
  • Communication strategies
  • Safeguarding
  • Positive Behaviour Support

You’ll train alongside other new starters, building knowledge and confidence together.


Ongoing Support and Career Development

Once you join Green Light, you’ll be supported every step of the way. Each home has a dedicated Registered Manager who leads their team with coaching, supervision, and ongoing guidance.

For those eager to grow, we offer career progression opportunities—whether it’s stepping into leadership roles like Deputy Manager or Registered Manager or pursuing technical roles like Behaviour Technician within our Positive Behaviour Support team.

Many of our current managers and directors started their careers as Support Workers, progressing through the company with the support and training we provide.


What Are Green Light’s Homes Like?

Our homes are designed to feel like home. Each one is personalised to reflect the tastes and preferences of the individuals who live there, creating warm, welcoming spaces that promote comfort and independence.


Levels of Support

We tailor our support to the unique needs of each person. Most individuals receive 1:1 support, ensuring that they have the right care in place to thrive. New team members are carefully introduced to the people they’ll support, with plenty of time to read care plans, risk assessments, and other essential information.

 


A Typical Day as a Support Worker

No two days are ever the same! The people we support lead varied and fulfilling lives, and your role is to empower them to live life to the fullest.

You might spend one day walking miles along the South West Coast Path, and another helping someone gain the confidence to visit the local shop.

We’ll match you with teams and roles that align with your strengths and interests so you can make the biggest impact.

Want to see what life is like at Green Light? Follow us on Facebook or Instagram for a glimpse into recent activities and experiences shared by our teams.


How to Get in Touch

Interested in joining Green Light? Reach out to our recruitment team:

  • Chloe Browne
  • Kerry Noonan

They’ll be happy to discuss available roles and answer any questions.

Need Help with Your Application?

We’re here to help! If you need adaptations or assistance, just let us know, and we’ll do our best to support you through the process.

📞 Call us at 01637 416444 during office hours or use our Contact Us form on the website.


By joining Green Light, you’ll become part of a team that changes lives and creates opportunities. We can’t wait to hear from you!

New Starter – Frequently Asked Questions